Core Focus Areas
Networking
Software Development
Cybersecurity
Work Experience
Supported instruction for a full-stack development course focused on Python, Jinja templating, and SQL database integration.
- Led weekly lab sessions for 10-15 students, providing hands-on guidance in backend development using Python and Jinja.
- Assisted students with building dynamic web applications connected to SQL databases.
- Supported debugging and troubleshooting of full-stack applications during lectures and lab sessions.
- Collaborated with the professor to develop programming assignments and project specifications.
- Held virtual office hours three times per week to provide additional technical support and code reviews.
python
jinja
sql
full-stack-development
teaching
debugging
Supported and managed cybersecurity operations for 40+ clients, assisting in threat monitoring, incident response, and endpoint remediation.
- Monitored and investigated security alerts across client endpoints using tools such as SentinelOne, Microsoft Entra, Avanan, and DNSFilter.
- Resolved security and technical support tickets in collaboration with the security team, improving response efficiency.
- Provided on-site technical support to remediate endpoint vulnerabilities and system issues.
- Automated and streamlined monthly cybersecurity reporting to improve accuracy and reduce manual effort.
- Maintained and strengthened client security posture through proactive monitoring and tool management.
cybersecurity
incident-response
endpoint-security
security-monitoring
reporting
microsoft-entra
sentinelon
dnsfilter
Delivered customer-focused service in a fast-paced hospitality environment, ensuring smooth daily operations and positive guest experiences.
- Managed guest check-in and check-out processes efficiently and accurately.
- Resolved guest concerns and service issues promptly to maintain satisfaction.
- Assisted housekeeping during high-traffic periods to support operational efficiency.
- Maintained a professional and welcoming environment as the first point of contact for guests.
- Handled reservations, payments, and administrative tasks with attention to detail.
customer-service
operations
communication
administration
problem-solving
Provided customer-focused sales support in a fast-paced retail environment, delivering product guidance and promoting company services.
- Assisted customers in selecting products by providing knowledgeable recommendations tailored to their needs.
- Educated customers on Best Buy services, including credit cards, protection plans, and memberships.
- Maintained a clean, organized, and well-stocked sales floor to enhance the shopping experience.
- Collaborated with team members to meet department sales goals and customer satisfaction targets.
- Resolved customer questions and concerns in a professional and timely manner.
customer-service
sales
communication
teamwork
product-guidance
Education
Security Informatics at Indiana University with a concentration in Security.
- Focused on networking, cybersecurity, and software development coursework and projects.
- Built experience with full-stack development, secure coding practices, and technical problem-solving.
networking
cybersecurity
software-development
secure-coding
Graduated with a 4.0+ GPA and Core 40 with Academic Honors.
- Graduated with academic honors.
- Completed a strong college-preparatory curriculum.
academics
honors